Positively transform and drive sustainable improvements in performance and results

If strategy is identifying how to achieve/exceed objectives, implementation is all about making it happen. It’s the follow through. Implementation is where the treasure lies – and it’s usually the biggest barrier to any business improvement programme initiative producing the expected outcomes. The primary elements of successful culture-changed based business improvement initiatives are: – Clear goals for everybody within the

In business, especially in these tough times, resisting change is like holding your breath – if you succeed, you’ll die! The pace of change for businesses to survive and thrive today is relentless – and organisations need to evolve and positively change in order to grow profitable sales, increase market share, stay ahead of the competition and amaze customers with levels

Research shows that the effectiveness of a leader to “land” the business future proofing transformation plans hinges on ‘trust and credibility’. If you want to accelerate your impact as a leader, the level of trust you create is the key to increasing your velocity and effectiveness. To lead others, you must first gain their trust. The following words are an integral

Whether it’s a “good to great” or a “turnaround” change, the biggest challenge is in totally engaging people to give their all to making it happen is still all too common. When we ask managers and members of their team, “What motivates you at work?” (And we ask this ALL the time), the responses are almost equally split into five

Achieving – or exceeding – stretching sales targets (whilst maintaining gross profit) seems to be beyond most organisations these days. Most sales managers and salespeople blame the internet, the product offering or the price. However, the reason for this state of affairs couldn’t be any simpler, but organisations are looking in the wrong places to fix the problem: “We need better

If you’ve ever worked in a sales team or managed a team of salespeople, you’ll know that there are always one or two ‘superstars’… the ones who perform consistently ‘head and shoulders’ above the others. top sales volumes, top margins, top customer satisfaction and loyalty, top referrals, etc So, what makes the difference? It’s so simple … yet many Managers

You see, it takes just a quick glance, maybe 4 seconds, for someone to evaluate you when you meet for the first time. In these few seconds the other person forms an opinion based on your appearance, your body language, your demeanour, your greeting, your mannerisms and how you are dressed. The next 4 minutes are usually used to re-enforce

With our theme for August being “Inspiring Leadership”, we were thinking of what our key final insight / message should be. We’ve delivered so many “inspiring leadership” development programmes in the last 12 months, it was difficult to know where to start…or what topic to focus on…and then we received this email (from a 90 person company we’ve been working

For those of us who lead, traits like self-awareness and self-control should be a natural part of our leadership style. But we might not know ourselves as well as we think we do – we might have blind spots that are plaguing our leadership and we don’t even know it. Imagine someone in a coaching session, asked to describe themselves