Positively transform and drive sustainable improvements in performance and results
Covering a wide range of topics including inspirational leadership, enabling positive change, tackling team dysfunction (these are just some examples – there are many more!), the insights we share shine a light on those hidden barriers and opportunities, to help start you and your business on the road to change… or even transformation…
Delivering ACE: Amazing Customer Experiences, everywhere, by everyone, every time.
To be brilliant at delivering the best Customer Experience you need to be obsessed by it – totally obsessed. You, and your team, need to live, eat and breathe delivering amazing customer experiences – everywhere, by everyone, every time. The ultimate driver of how well your business will do isn’t you – shock, horror; it’s how what you and your
Too many “Leaders” and not enough leadership
Being a leader doesn’t make you one! Effective leadership is about inspiring people to do the right things in the right way not posturing and posing. Brilliant leadership is about getting other people to deliver the right results time and time again, willingly and passionately. So, the five key things to master to be a great leader are:- 1. People
Is this the solution to your biggest leadership challenges?
We’ve positively transformed the working lives of so many people who, at the time, supposedly “hated” their jobs. People who’d become anything from “a bit lost” to operating under a dark cloud of resentment. We’ve helped people choose and develop a completely different attitude by following one simple rule: “Don’t moan about what you can change.” We can do the
Let’s stop all the madness in 2024!
Please tell me that it’s not just me who’s getting increasingly annoyed at all the madness in the posts on LinkedIn, Facebook, Instagram, etc… Typical examples include: – Get 5 x more sales without any effort! Lose the weight you want .. faster! How to find 40 new deep-pocket clients every month … the easy way! Become an inspirational leader in
How balanced are your leadership skills (and those of your management team)?
We hope you had a wonderful Christmas and are looking forward to making 2023 the successful year you want and deserve. It’s hoped that you’ve got all your ducks (and people / leaders) in a row? If you haven’t, you need to start now. You’ll need to start with the leadership in your organisation. Here are some things to consider: Tough-minded leadership
Do you want to learn how to achieve your goals?
You’ve set your goals for 2024 – do you want to learn how to achieve them? Lasting and positive change in any area of life doesn’t usually come from where most people think … painful human effort, frustration, guilt or beating yourself up over your failures. It actually comes from having a strong focus on, and total belief in, the
Let us help you THRIVE during the tough times ahead
We hope you have had a successful 2022, getting your business firing on all cylinders again as we’re coming out of the pandemic. We’ve had a busy and fulfilling 2022, working tirelessly with our clients to develop their people to produce outstanding results in the year and now helping them prepare for the tough times ahead that are being forecast for
The key to thriving in the recession
When people haven’t got money to spend or stop spending the money they do have (and everything points to this happening), the only way to survive – and, indeed, THRIVE – is to make sure you’ve got outstanding inspirational leaders at all levels of the organisation. This is what recession proofing and future proofing your business should be all about. Outstanding
What is culture, and what can it do for you?
The statistics below are specifically for the cynics, who question the importance of workplace culture in driving up measurable improvements in performance in all areas of the business and bottom-line results. FACTS: 64% of all employees don’t feel there is a strong or positive workplace culture 49% of employees are dissatisfied with their direct boss; and ONLY 21% of employees feel