Diagnostics: Uncovering What's Really Holding Your Business Back
“Face reality as it is, not what you wish it to be!”
— Jack Welch
- Diagnostics
The Truth Is Harder to Find Than You Think
Most business transformations fail for one simple reason: they jump to take action before they’ve objectively diagnosed the real causes.
For over five decades, we’ve learnt that leaders rarely see the full picture of what’s happening inside their organisation. The “starting point” is almost never exactly where you think it is.
Our Comprehensive Diagnostic Approach
At the heart of lasting transformation is a brutally honest assessment of your current reality. Our diagnostic proess provides the foundation for meaningful change by revealing what your people really think and feel about your business.
Our diagnostic methodology examines the critical dimensions that impact your organisation’s performance, this will always be customised to you and your needs, but typically we dive into:
- Success Measures – Specifically what outcomes are you looking to achieve
- Future State & Growth Strategy – Clarity and alignment on direction
- Change Readiness – Capacity and capability for transformation
- Culture, Vision & Strategy – Where are you trying to take the business and what do you stand for
- Leadership and Management – Effectiveness of direction, style and support
- Communication – How information flows and decisions are cascaded
The Discovery Process: Revealing Hidden Truths
Our diagnostic is methodical, confidential, and designed to uncover what other approaches miss:
We conduct private one-to-one interviews with a range of people across the organisation, creating a safe space for honest feedback that would otherwise remain hidden, highlighting both the things you’re doing well, and revealing the unspoken issues that traditional surveys miss.
We analyse all findings to identify the patterns and root causes behind your organisation’s performance challenges, connecting dots that might otherwise remain disconnected.
We deliver an unflinching assessment of what we find, while meticulously protecting the anonymity of individual contributors. Your team can trust that their candour will be respected, while leaders receive the unvarnished truth.
Why Our Diagnostic Makes the Difference
Unlike traditional assessment approaches that often scratch the surface, our diagnostic:
Goes deeper
We uncover individuals perceptions and beliefs about the organisation.
Builds trust
Our confidential approach encourages candour without fear of repercussion.
Challenges assumptions
We help you see blind spots that might otherwise be missed.
Creates accountability
Clear baseline measurement establishes what needs to change.
Delivers immediate value
The diagnostic itself puts the real issues on the table so that they can be addressed.
The Deliverable: Your Blueprint for Transformation
Following the Diagnostic Phase, you will receive:
- Anonymous but impactful direct quotes that illustrate core issues.
- Clear prioritisation of critical areas requiring attention.
- Specific recommendations for moving forward.
- A comprehensive written report highlighting key findings, delivered either online or face to face.
Options for Getting Started
Our diagnostic can be deployed in multiple ways to fit your needs e.g….
A thorough assessment of your entire organisation’s readiness for transformation.
Focused specifically on how your leadership team functions and its impact on the organisation.
Targeted assessment of particular areas experiencing challenges or preparing for change.
Testimonials
Client Success Stories
Ready to Discover What's Really Happening?
The first step in any meaningful transformation is having the courage to see your organisation as it truly is. Our diagnostic approach provides the foundation for lasting change by ensuring you’re solving the right problems, not just treating symptoms.
