Positively transform and drive sustainable improvements in performance and results

Here is the “Formula”… Value = Satisfaction + Price Businesses who can deliver the highest measure of perceived quality can charge the high profit prices and the customers are loyal, and they freely refer you to other prospective customers. Usually there are only 2 or 3 things that drive satisfaction (there are 20 or 30 that prevent dissatisfaction). The biggest

From our experience working with some of hundred of organisations large and small we have discovered the two biggest reasons why implementing change fails Reason One Leaders believing that all the people involved are aligned and engaged – only to find out that they were not: Just because leaders see the need for change, they assume their people will too.

We at Sewells have found that good, old fashioned selling skills are becoming more and more difficult to find. When salespeople take the wrong approach in striving to sell successfully, many of the most important aspects of the process are neglected, and the desired outcomes become increasingly more difficult to achieve. The following seven principles emphasise those important facets of

With nearly fifty years of experience in helping businesses transform performance and bottom-line results, we, at Sewells, have learned a thing or two. We’ve learned what the key element is that contributes most to a combination of growth, profitability and sustainability. That key element has nothing to do with the business model, products, strategies, systems or processes – but it’s