Most management books have it all wrong.
They try to tell you how to manage and motivate ‘people’ in order to improve performance … and results.
It’s impossible to manage and motivate ‘people’. It’s only possible to manage and motivate individuals.
And because individuals differ from one another, what works with one individual may not work with somebody else.
Some individuals thrive on public praise; others feel uncomfortable when singled out.
Some individuals are all about the money; others thrive on challenging assignments.
Some individuals need mentoring; others find advice difficult to take.
The secret to success is to manage and motivate individuals the way that THEY want to be managed and motivated, rather than the way that YOU would prefer to be managed and motivated.
And the only way to do this properly is to ASK them … unless you have psychic powers!
In your first (or next) meeting with each direct report, ask:
- “How do you prefer to be managed and motivated?”
- “What can I do to help you excel?”
- “What types of management annoy you most?”
Listen (and I mean really listen) to the response and then, as far as you are able, adapt your coaching, motivation, compensation, and so forth to match that individual’s needs.
Their performance – and thus, the business’s bottom-line results – will go through the roof!
You’ll never get the above out of a management book … because there’s no ‘one-size-fits-all’ in a world where everyone is unique.