Positively transform and drive sustainable improvements in performance and results

Have you ever wondered what keeps your fellow leaders up at night? We did too. So, we’ve been on a mission, diving deep into conversations with our customers about their biggest headaches in the people and culture realm, their biggest “pain points”. One burning issue kept bubbling to the surface – a challenge we’ve seen time and time again over

In our first leadership insights article, as part of our newsletter launch, Gail Harrison, Sewells Owner and MD, challenges leaders to rethink their approach to team motivation. Drawing from recent studies and expert insights, Gail highlights the widespread nature of workplace demotivation and its costly impact on businesses. We’ve posted this first article on LinkedIn as a taster, sign up

Let’s face it, managers, and particularly middle managers, are the organisation’s ‘engines’ and ‘gearboxes’ (no pun intended) that turn strategic intentions into performance and results. However, somewhat alarmingly, we’re finding many middle managers have lost the ability to be effective at making decisions, becoming masterful at creative problem solving, or planning and prioritising in a way that turns ideas into

What does successful change in your business or your team look and feel like for you? What are the barriers to making it happen?   Asking the second question so often elicits the following responses… “Time!”, “We’re drowning”, “There’s too much to do”, “I’m maxed out” “I’ve barely got time for the BAU (Business as Usual) activities let alone anything else.”

“That was a great customer experience”… or, “I really felt they understood what I needed…” are words I wish I heard myself (and other customers) say more frequently, particularly in this day and age when we seem to be gathering more information than ever on how customers (b2b or consumers) feel about the services they consume.   I’d like to say