Positively transform and drive sustainable improvements in performance and results

Let’s begin with a moment of self-reflection: As a colleague within your organisation, do you light up the room when you walk into it, or when you walk out of it? Think about it… Are you one of those people who others are pleased to see because they know you will be a positive addition to the room and atmosphere

In the work we do, we come across lots of leaders. Most of us have a story to tell about a leader who inspired us or had a positive impact on our lives in some way. Some leaders are brilliant, and some of them are struggling. Some love leading people and see it as the thing they get the most

“We cannot solve problems with the same level of thinking that created them.” Not for the first time, this profound insight from Albert Einstein made me stop and think. It resonates deeply both on a personal and professional level. How often do we find ourselves trapped in a cycle of repetition, expecting different results from the same actions? This common

Have you ever wondered what keeps your fellow leaders up at night? We did too. So, we’ve been on a mission, diving deep into conversations with our customers about their biggest headaches in the people and culture realm, their biggest “pain points”. One burning issue kept bubbling to the surface – a challenge we’ve seen time and time again over

In our first leadership insights article, as part of our newsletter launch, Gail Harrison, Sewells Owner and MD, challenges leaders to rethink their approach to team motivation. Drawing from recent studies and expert insights, Gail highlights the widespread nature of workplace demotivation and its costly impact on businesses. We’ve posted this first article on LinkedIn as a taster, sign up

Let’s face it, managers, and particularly middle managers, are the organisation’s ‘engines’ and ‘gearboxes’ (no pun intended) that turn strategic intentions into performance and results. However, somewhat alarmingly, we’re finding many middle managers have lost the ability to be effective at making decisions, becoming masterful at creative problem solving, or planning and prioritising in a way that turns ideas into

What does successful change in your business or your team look and feel like for you? What are the barriers to making it happen?   Asking the second question so often elicits the following responses… “Time!”, “We’re drowning”, “There’s too much to do”, “I’m maxed out” “I’ve barely got time for the BAU (Business as Usual) activities let alone anything else.”

“That was a great customer experience”… or, “I really felt they understood what I needed…” are words I wish I heard myself (and other customers) say more frequently, particularly in this day and age when we seem to be gathering more information than ever on how customers (b2b or consumers) feel about the services they consume.   I’d like to say