What do you think the most dangerous words in business are …?

You told us they are: “We’ve always done it that way.”


As business leaders everywhere try to make changes to improve performance, operational excellence, customer handling, cost control, profitability, etc., they tell us that their biggest frustration is getting anyone who is resistant to change to come to understand that the pace of change is only going to continue to accelerate and people either need to get on board that change/improvement bus or that bus is going to run them over!


Imagine the world if everyone lived with that “we’ve always done it that way” philosophy: there would be no cars, no aeroplanes, no television, no internet, and … gasp … no mobiles, or, for that matter, landlines either.


People only need to think for a few seconds to realise that (1) Change isn’t going away and (2) something better is usually the result. The reality is that almost everything we use in our daily lives will one day be replaced by something even better.


If people can’t embrace change they can’t grow and if they can’t grow, they can’t make themselves, or the business, better. So, the biggest need you, as business leaders, tell us you have is how to change your people’s instinct to resist change.


“We’ve always done it that way” is a proven method of failure, in the V.U.C.A world we now live in (Volatile, Uncertain, Complex, and Ambiguous).


So, the message is clear from you; in today’s market place, to stay ahead, you have to develop a “change-ready” culture – and you also have to be clear about what you’re changing, why you’re changing it and how good the benefits of changing will be when embedded. If these things are not clear, then you’ll never be able to successfully convey the need for the change to your teams, who will hanker after the way it’s always been done and you’ll be back where you started … or worse.


Leading an organisation through change is a skill, which not every leader possesses, but it’s a skill that every leader needs. Luckily, it’s knowledge that we, at Sewells, have spent the last 53 years imparting to our clients and helping them produce significant and sustainable business improvements with every single one of them. We have developed tried and tested methodologies specifically to help companies large, or small, identify the changes which are needed and then, using our bespoke methods, we create programmes to embed these changes.


  • A client in the transport sector saw their profits rise by 68% in just one year
  • An engineering client reported a 164% increase in productivity in just 18 months
  • A financial services client saw a 58% increase in their  turnover and 72% increase in profits


Our clients have experienced ground breaking improvements in results following the implementation of our methodologies. You could benefit from them too… contact us today on 01244 681 068 or email tellmemore@sewells.com for a no obligation chat… you’ll be really glad you did!


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